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Knowledge Base

Part One: About the order Status Part Two: Shipping & Delivery Part Three: About the made to custom order Part Four: Returns & Refunds FAQs Part Five: Payment FAQs Part Six: My Account FAQs Part Seven: How to Pay
2.Track Order?

Tracking in your account (Highly Recommended ):
Login your account to track your orders. Create a account with which allows you to shop faster, track the status of your current orders, review your previous orders and take advantage of our other member's benefits.

If you have any questions about your orders, please Leave us a Message with your account in our store, Honeybuy will reply you in 8hrs.


By email (Recommended ):
We are always happy to hear from our customers. You can contact us via e-mail service@honeybuy.com sales@honeybuy.com.

By Phone:
You can call us 86-592-5183012 for your order progress, do remember your order number. It is not easy for us to check your order status without your order number.

Default Process:
Once you placed the order, we may ship your item in 2 working days for the in stock item. And for the custom made item, we may ship your item in 15-20 working days.And usually by DHL it takes 3-5 working days for shipping to your door. Please see more about Shipping & Delivery in Part2.


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