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Knowledge Base

Part One: About the order Status Part Two: Shipping & Delivery Part Three: About the made to custom order Part Four: Returns & Refunds FAQs Part Five: Payment FAQs Part Six: My Account FAQs Part Seven: How to Pay
8.I ordered a standard sized dress, not a custom size, why is it taking so long?
All of our dresses are made-to-order, whether you ordered a standard or custom size, and require a tailoring time of 8-12 business days. If you add this time to the shipping time, you"ll have an idea of when to expect your item.
My Order Status Is: Tailoring Time (business days) Expedited Shipping
(business days)
Standard Shipping (business days)
Wedding Apparel, Special Occasion Dresses, Suits 8-12 2-4 5-8
Wedding Accessories, Fashion Apparel, Shoes, Handbags, Jewelry & Beauty, Home & Outdoor 2-3 2-4 5-8

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